Sometimes, the in-app support on https://11xplay-id.co/ might be slow to respond. If your issue is urgent, don’t wait. The best way is to join their Telegram support channel or ping them via the official site. I had a withdrawal issue once, and my in-app ticket was pending. But when I messaged on Telegram, I got help in under 30 minutes. Save all your ticket IDs and screenshots for reference—they help speed up the process.