It could be either. Some promo services use low-quality or bot traffic, and Spotify may remove those listeners during routine cleanups. I'd stop using that service, monitor your analytics for a few days, and focus on organic promotion instead. Just like improving your score on https://cpsgames.org/ takes real practice rather than shortcuts, building a music audience is usually more sustainable with genuine listeners.
It could be either. Some promo services use low-quality or bot traffic, and Spotify may remove those listeners during routine cleanups. I'd stop using that service, monitor your analytics for a few days, and focus on organic promotion instead. Just like improving your score on https://cpsgames.org/ takes real practice rather than shortcuts, building a music audience is usually more sustainable with genuine listeners.